t: 01954 719001

Landlords

 

BRONZE PACKAGE
TENANT FINDING AND INTRODUCTION


This service is the basic service offered and differs from full management by way of the landlord carrying out inspections. With this service we will provide the tenancy deposit service require by law so landlords will not have to worry about the details of the tenant deposit scheme . Lillys Estates will carry out the final inventories and inspections and deal with the tenants over any deposit deduction issues through the chosen scheme . Maintenance issues will be forwarded directly by the tenants. Lillys Estates supports the landlords on a monthly basis with rent collection and rent forwarding via BACS. Our Tenant finding service includes the following:

-Property Rental Evaluation
-Marketing your property via right move and lettings search web sites, and board display.
-Sourcing Suitable Tenants.
-Professional Tenants Referencing Tenant verify.
-Drawing up of Tenancy Agreement and Inventory Inspection.
-Collection of Deposit and First Month rent.
-Standing order mandate and rent collection for term of tenancy.
-Transfer of utility bills etc.   
 

SILVER PACKAGE
FULL MANAGEMENT

You will need to obtain formal permission for the property letting from your Mortgage Lender (if applicable). We will liaise with them with your instruction or in response to the appropriate Lenders request for information. To ensure their specific requirements are met. We will also advise the relevant authorities of changes of occupancy. However should you wish to retain your current telephone number for your return, you should contact your service provider to request the number be retained.

Lillys Estates has a professional approach to marketing including the number one search engines Rightmove.co.uk and lettings search.co.uk and our own web site Lillyestates.co.uk. we also committed to advertising in various local news papers and board presents.
All tenants viewing properties will always be accompanied by a member of our staff to ensure the security of your property. This also forms part of the tenant assessment that we make on behalf of Landlords.

Wherever possible we will listen to your particular tenancy requirements with regard to their suitability for your property and this is not just down to your instructions towards smokers and pets for example. We can not discriminate against tenant applications, but we do use various criteria towards affordability that is followed to lessen the risk of individuals or companies over committing themselves.
Tenants will normally be expected to be in full time employment or have a guaranteed income. They will be required to complete a tenancy application form and from this we will commence the reference process to their employer, Bank and former Landlord, where appropriate. References are processed through Homelet or tenant verify the largest suppliers and most technically advanced tenant referencing houses in the UK. Fraud scoring and credit scoring systems are used to consolidate tenant applications.

We use various types of Tenancy Agreements according to who is applying for a tenancy. For most individuals we use our own copyright "Assured Shorthold Tenancy Agreement". Inclusive of a statutory Ground 1 and Ground 2 Notice. Under the provisions of the 1988 Housing Act as amended by the 1996 Housing Act to ensure your rights are fully protected.
A detailed schedule of condition and inventory of your property will be prepared prior to the letting and a copy will be forwarded to you, if required, for your records.

A formal hand-over/hand-back will take place at the beginning and end of each tenancy. Any dilapidation's identified will be charged against the outgoing tenants' deposit under the terms and conditions of the DPS.

From receipt of rent on the rent due date we transfer rental income using the Bankers Automated Clearing System (BACS) direct to your account, credited as cleared funds within 10 bank working days of the rent day.

Your property will be inspected at 3 monthly intervals to ensure that it is being properly looked after by your tenants. A report will be prepared and forwarded to you together with comments and recommendations concerning any remedial action that may be required to be organised either by us or yourself .

We will discuss any repairs that may need to be carried out, in addition we will forward to you estimates for major works, or for insurance claims, We will ensure that all repairs are satisfactory carried out and completed before authorising payment on your behalf.

 
We will issue, on your instructions, the appropriate "Notice of Possession" in order to protect your legal rights at the end of the tenancy. On your return to the property, we will ensure that the utilities are connected and that the property is prepared for your occupation . If necessary, we can also care take your property during your absence for which a small additional charge will be made.

GOLD PACKAGE
FULL MANAGEMENT AND MAINTENANCE

As silver package but with the addition of the following:

Upon instruction we will provide you with a home condition report (excludes rewiring and gas central heating system and is purely an advisory service) highlighting any areas that may raise concern during the period of your property letting. We will advise you on any repairs that may need to be undertaken prior to letting commencing.

24 hr call out charge with initial investigation is included, also minor repairs at the time of inspection, these include some of the following:
Leaks to sinks, taps, radiators and all visible pipe work.
(not included are damage caused by the above or gas boilers and cookers)
Refitting appliances (dishwasher, washing machine etc)
Repair or fitting sundry items mirrors, toilet seats, holders, some door fittings.

Any major repairs will be discussed and quoted prior to commencement. This package is designed to eliminate minor repair costs to you giving you peace of mind.

COMPREHENSIVE CREDIT & REFERENCE SEARCH

We obtain a comprehensive credit search for all prospective tenants through Homelet or tenant verify as follows.

Voter’s roll registration details at current address and previous address (if less than 3 years at current address).

County Court Judgments (CCJ) or Court Decree (CD) at current and previous addresses (if applicable.

Details of any Bankruptcy or Individual Voluntary Arrangement (IVA) or any other credit information of a detrimental nature.

Verification of current employment details to include position, length of employment, whether employed on a full-time and permanent or temporary or fixed term contract basis, and annual salary.

References, if applicable, from current/previous Managing Agent or Landlord to include length of tenancy, amount and promptness of rental payments, details of any dilapidations, and whether tenancy was conducted in a satisfactory manner.

Reports from an Accountant and/or a Solicitor if the applicant is self-employed.

Assessments of the applicant’s suitability for a tenancy, taking into account all of the above reports and references and also the applicant’s age, marital status, employment, property ownership etc.

GENERAL SAFETY AND RISK ASSESSMENT

Lillys Estates will advise you at the time of our inspection on the areas of safety and risk assessment. landlords responsibilities are as follows:-The main areas you need to be concerned about are:

Lillys Estates will advise you at the time of our inspection on the areas of safety and risk assessment. landlords responsibilities are as follows:-The main areas you need to be concerned about are:

-Gas safety and annual Gas Safety checks.
-Fire safety - escape routes, alarms, fire fighting equipment and fire doors
-Electrical safety - wiring and appliances.
-Operating instructions and user warnings provided for all appliances and equipment.
-Furniture and furnishings - meet the regulations.
-General internal and external building safety for tenants, visitors and the general public.
-Landlord and Public Liability insurance this can be obtained through NW Brown Insurance Services.
-Houses in Multiple Occupation - special legal regulations apply.

In addition to the statutory annual Gas Checks it is advisable to carry out an annual inspection (Risk Assessment) of the entire premises and surrounding grounds for obvious safety hazards:

-Fittings and appliances for loose or dangerous parts.
-Wiring/plug sockets, and fuses for correct size.
-Doors, entrances and free exit escape routes.
-Upper floor windows for safety bars/catches.
-Fire doors (when fitted) their seals & closers.
-Smoke alarms & fire equipment (if provided).
-Stairs and stairways, handrails and carpets for the possibility of causing trips and falls.
-Roofs, chimneys, gutters and down spouts for possibility of falling objects.
-Paths, driveways, stairways and fire escape surfaces for possibility of trips and falls.
-Gardens, walls, gates and fences, outhouses, garages, and any tools provided, for general safety.

 All our client deposits are full protected with DPS, and Landlords we are members of  The UKALA and NLA

ALL CLIENT MONEY'S ARE ALSO PROTECTED IN UKALA SCHEME.

QUESTIONS AND ANSWERS FOR LANDLORDS AND TENANTS




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